Here are some of our Frequently Asked Questions!
When you arrive at Wash and Glow, you will be greeted by our friendly staff who will help guide you through our process. Your only job is to put your car in neutral and let us do the rest! Our wash will automatically clean your vehicle’s exterior with gentle cloth washers and cleaning solutions. Your wheels and whitewalls will be cleaned as well. Your car will be rinsed and air dried. How easy is that?
Yes. You must remain at the wheel for safety reasons.
Hand drying your car is not necessary with our custom-designed “drying area” at the end of our wash. We don’t even need to touch your car!
Yes. We accept VISA, MasterCard, American Express, and Discover.
Wash and Glow offers “exterior-only” service. We provide free self-service vacuums that are included with the purchase of any level of wash.
All of our cleaning products are fully biodegradable, meaning they are safe for your car and for the environment.
Yes. We reclaim our water.
The average person uses between 100 and 150 gallons of water when washing a car by hand. Our computer-controlled system only uses 30 to 45 gallons of fresh water for each wash.
We use a brush-less process that uses only soft foam and cleans your car gently with safe shampoos and cleaners. Touch-less operations use acid-based chemicals that are hard on your vehicle’s finish.
Your car shouldn’t have a problem fitting into our wash. If you ever have any questions, please feel free to come by any of our locations and we would be happy to check your vehicle for problem areas. Check out the list of cars that might not fit:
Vehicles that sit 4.5″ or lower to the ground.
Vehicles with tires wider than 13″.
Vehicles taller than 84″.
Extended Height Full Size Vans (over 84 inches)
Trucks with Dual Rear Tires
Vehicles with permanently affixed tri-pod style mirrors.
Full Size Hummers.
Open bed pickup trucks with a fuel tank that has a fill nozzle and hose attached.
Open bed pickup trucks with debris, tools, straps, rope or any other loose materials.
Trucks/van with ladders.
Vehicles with large ladder racks.
Vehicles with “rocket boxes” or oversized non-factory luggage containers on top.
Previous Damage (loose molding / emblems, blistered or peeling paint, etc.)
Very Low Profile Tires
Objects on Antennas (balls, flags, etc.)
Power antennas that won’t lower.
Ski and Bike Racks
Large “Knobby” Tires
Racing Fins and Spoilers
Any after-market parts, parts that are not put on by the manufacturer.
What types of vehicles can you wash?
We accept most cars, vans, and trucks up to 84 inches in height. Unfortunately, we cannot wash trucks with dual wheels.
If your pickup has oversized trialering side mirrors, off-road tires or raised suspensions, they may not be compatible. Feel free to call before coming down to see if we can wash your pickup. Please empty your pickup bed before going through the wash for safety reasons. If your pickup has oversized trialering side mirrors, off-road tires or raised suspensions, they may not be compatible.
Yes, if the roof is properly latched.
Yes. At Wash and Glow, we use cloth wash materials and mild cleaners. Consult with your body shop for curing times (usually 30 days) before washing your car.
Yes, a cracked windshield will be safe in the wash, but as soon as a windshield is compromised (even by a very small rock chip), it becomes more susceptible to changes in temperature. It’s always best to repair a damaged windshield immediately to prevent the cracks or chips from expanding.
CB and cell phone antennas, should be removed before washing.
Most customers who have bug shields can wash their car with no problems, however, we can not be responsible for after-market accessories made of plastic. Problems can arise if the shield is already damaged or if it is made from low-grade plastic. Products made from Lexan are virtually indestructible.